Frequently Asked Questions

Everything you need to know about shopping with Marnetic.

How long does shipping typically take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 3-7 business days. International shipping times vary by destination.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

Are your products covered by a warranty?

Yes, all Marnetic products come with a standard one-year limited warranty against manufacturing defects to ensure the highest quality experience.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.

Can I track my order once it has been placed?

Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.

How can I contact customer support?

Our team is available Monday through Friday via email at [email protected] or through our live chat feature located at the bottom of the website.